Last updated: August 7, 2026
CityMall Global currently delivers within the United Arab Emirates.
Processing time
Orders are normally processed within 1–2 business days. Orders placed on weekends or UAE public holidays may be processed on the next business day.
Estimated delivery
Delivery is generally expected within 2–5 business days after dispatch. Timings may vary because of destination, courier capacity, public holidays, weather, or incomplete address information.
Address and phone number
Please provide a complete UAE delivery address and reachable phone number. Address corrections or additional delivery attempts may cause delays or extra charges.
Cash on delivery
Cash on delivery is available where shown at checkout. Please keep the payable amount ready when the courier arrives.
Delayed or missing parcels
Contact us if tracking has not updated for an unusual period or your parcel has not arrived within the estimated delivery window.
Email: citymallglobal@gmail.com