Privacy Policy

Last updated: August 3, 2026

This Privacy Policy explains how CityMall Global collects, uses, and protects your personal information when you visit or make a purchase from our store.

Information We Collect

We may collect information such as your name, billing and shipping address, email address, phone number, order details, payment-related information, device information, IP address, and browsing activity on our website.

How We Use Your Information

We use your information to process and deliver orders, provide customer support, communicate order updates, prevent fraud, improve our website and services, comply with legal obligations, and send marketing communications where you have provided consent.

Sharing of Information

We may share relevant information with service providers that help us operate the store, including Shopify, payment providers, couriers, analytics providers, and marketing platforms. We only share information necessary for them to perform their services.

Cookies and Tracking Technologies

Our store may use cookies and similar technologies to remember preferences, operate website features, understand store traffic, improve performance, and support advertising. You can control cookies through your browser settings, although some features may not function properly if cookies are disabled.

Data Retention

We retain personal information only for as long as needed to provide services, maintain business records, resolve disputes, and comply with legal obligations.

Your Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain uses of it. We may need to verify your identity before completing a request.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no online transmission or storage method can be guaranteed to be completely secure.